Privacy Policy

Last Updated: January  2, 2026

Castillo Mobile Cigar Lounge respects your privacy and protects your personal data. This Privacy Policy outlines how we collect, use, store, and protect personal information when you interact with our services, including SMS communication.

Information We Collect

General Website Data

  • Comments: When visitors leave comments, we collect the data shown in the form, along with IP address and browser user agent string for spam detection.

  • Media Uploads: If you upload images, avoid including embedded location data (EXIF GPS), as visitors can extract it.

  • Contact Forms & Email Subscriptions: We use MailChimp and ConvertKit to collect and store email addresses for marketing. Users can unsubscribe at any time.

  • Cookies: Used to store user preferences and enhance site functionality. You can disable cookies in your browser settings.

  • Analytics: Google Analytics tracks visitor activity in anonymized format.

SMS Communication

Personal Information: We collect your name, phone number, and any message content shared via SMS.

Device Information: We may collect IP addresses or device identifiers to support security and performance.

How We Use SMS Data

  • To respond to inquiries and deliver services

  • To send SMS updates regarding bookings, events, services, billing, or other communication

  • To comply with legal obligations and protect our business interests

Opt-In & Opt-Out

You opt in to receive SMS messages by providing your phone number via our booking forms, contact forms, event inquiries, or service interactions.

You may opt out at any time by replying “STOP” to any message or by contacting us directly.

Message Frequency

You may receive messages weekly or as needed for booking confirmations, event updates, promotions, and service-related communication.

Data Sharing & Protection

We do not sell or share your mobile number or SMS data with third parties. All SMS data is handled through secure platforms used by Castillo Mobile Cigar Lounge and its service providers.

Data Security

We use encryption, secure storage, and industry-standard safeguards to protect your personal data. Only authorized personnel have access.

Data Retention

Your data is retained only as long as necessary to deliver services or meet legal requirements.

Contact Information

For questions about this Privacy Policy or to manually unsubscribe from SMS messages:

Castillo Mobile Cigar Lounge

📧 castillomobilecigar@gmail.com

📞 Phone: (864)881-9494

🌐 castillomobileCigarlounge.com

Changes to This Policy

This Privacy Policy may be updated periodically. Any material changes will be shared via this website or other communication channels.